Three ways banks can attract millennials
71% of the millennials in the United States would rather go to the dentist than listen to what banks are saying, according to the Millennial Disruption Index, while 35% of the banks in Latin America feel they are not meeting the needs of this generation, and 71% admit they are unable to rapidly adapt to technological advances, according to a study done by the GMix program of Stanford University and Technisys. However, in upcoming years this age group will be the main source of consumers and labor. Millennials represent close to 30% of the population in Latin America and the Caribbean. For more than half of them, only innovative companies will be successful. In effect, four out of every ten believe that the private sector is the true driver of innovation, according to a survey conducted by Deloitte. For this reason, banks in the region are looking for new formulas to attract them: 1. Chile: Collaborative spaces The millennials are the “BRICs” of the age groups: due to their size, they can disrupt the economy, particularly the banking industry, according to Scratch. In Chile, banks are betting on collaborative spaces to approach this generation. Thus, was born Work/Café, a space open to the general public for working, holding meetings, and using free Wi-Fi and that already has six locations in the country. The Santander Group’s wager includes a cafeteria with discounts for clients, executives specializing in financial advice, and ATMs for cashing checks, making deposits, and transferring funds. Another characteristic sought by millennials is flexibility. Thus, these branches add four hours to traditional banking hours in Chile, remaining open for 18 hours, Monday through Thursday. Work/Café also gives talks in order to keep capturing clients constantly. [clickToTweet tweet="35% of the banks in #Latam feel they are not meeting the needs of the millennials" quote="35% of the banks in Latin America feel they are not meeting the needs of the millennials" theme="style1"] 2. Brazil: 100% virtual In Latin America and the Caribbean, 55% of the population buys products via the Internet and 90% of millennials are digital banking clients. For this reason, a Brazilian bank made the decision to be the first 100% digital bank. Banco Original developed a website, applications for mobile telephones, tablets, and even Smart TVs to reach its public on line and close its branches. To avoid in-person visits, this Brazilian bank developed a site with services for personal, commercial, and agribusiness banking. In addition, it developed Bot Original, a service enabling interactions via Messenger and even on Facebook, with a robotic system of instantaneous responses for clients. 3. Mexico: On-line support for SMEs One of the region’s largest financing gaps is experienced by small and medium enterprises (SMEs); this gap is estimated at between $210 billion and $250 billion. However, for more than half of the region’s millennials, a venture is one of the most important achievements. Thus, the banking system is seeking ways to facilitate access to financing for SMEs given that applications for financing for companies of this type still require in-person visits in many countries. Bankaool, Mexico’s first 100% on-line bank, developed financing tools for SMEs. Clients can apply for and receive financing for their businesses in a more streamlined and expeditious way. This has also allowed the bank to carve out a niche within the financial industry based on its work generating inclusive businesses. Innovative wagers continue to flourish in the region and in the rest of the world, from applications for different financial operations and the use of biometric profiles, to the development of products for women’s banking. They all seek a positive effect on returns, efficiency, and the consumer’s experience. It is thus essential to continue looking for strategies that make attracting millennials possible since, as John D. Wright once said, “Business is like riding a bicycle. Either you keep moving or you fall down.” Now we need to see what the banking sector’s next move will be in the region. Subscribe to receive more content like this! [mc4wp_form]
Venture Debt Now Available! A New Financial Solution for High-Growth Firms In the Region
Venture debt can be an attractive, efficient and flexible financing option to drive innovative and tech-companies growth, in addition to and complementing venture capital investment. Find out what it's about and the first regional fund focused on this instrument for expanding ventures.
Banking Agents, On the Frontlines of Financial Inclusion
Banking agents, or small shops contracted by banks to process client transactions, are laying the foundation for the digital transformation of the financial sector. They have also become a safer channel for clients to get cash during the pandemic.
What is a future flow securitization and what are the benefits?
Imagine that you represent an operationally strong company in a small or island country. You have helped it grow a business line specifically linked to the export of an essential product (oil or copper, for example) or the processing of financial transfers from abroad (credit cards, remittances, etc.), and see promising projections for the future. In addition, you want to diversify your current funding sources, which come from more traditional sources like commercial banks or nonfinancial institutions. Did you know that the existing and future cash flows of your business could be used to obtain another source of financing? This is how the securitization of future flows works, a little-known alternative with multiple benefits for the companies of Latin America and the Caribbean. A future flow securitization allows an enterprise (bank or corporate) to monetize existing and predictable cash flows expected to continue over the ordinary course of your business. The flows generated by the company are used to pay the debt service to the investors on the financing. Some examples of future flows from assets that are used in capital markets include: 1) Future financial flows like payments on receipts from international credit cards (Visa, MasterCard, American Express, among others), family remittances, and payments of foreign direct investment; and 2) Future flows of companies such as payments for exports of aluminum or zinc, or dollar-denominated payments from the sale of airline tickets, and other items. Generally, future flow securitizations in foreign currency involve the creation of a special purpose vehicle (SPV) in a jurisdiction different from that of the company that is the originator of the flows. The originator, through a true sale, backed by a legal opinion from an accredited law firm, sells ownership of the future flows to the SPV. The establishment of an SPV outside the country of the originator company allows the investors to mitigate some risks such as convertibility and transfer risks. In many cases, this reduced risk materializes when an international risk rating is obtained for future flow financing that is higher than the rating for the company itself (which entails a reduction in the cost of financing). In other words, both companies and investors benefit. The following graph presents a diagram of flows in a future flow financing transaction: What are the advantages of future flow financing? Long-term financing: The terms tend to be longer than the financing from commercial banks. They can be between five and ten years. Recently, IDB Invest approved the subscription of a note to be issued by the future flows program of the Federación de Cajas de Crédito y Bancos de los Trabajadores (Fedecredito) for $15 million with a seven-year term. Diversified funds platform: Facilitates the creation of a financing platform that allows multiple issuances, provided the minimum debt coverage and flow growth requirements are met. This allows for the participation of multiple institutional investors over time. Impact on development in small and island countries: The ability to mitigate certain sovereign risks in these transactions allows investors to invest with greater security in activities that produce an impact on the development of the region. In 2013, Banco Industrial Guatemala issued a ten-year bond, in which the IDB Group acquired $150 million, to increase access to financing for micro, small, and medium-sized enterprises, with a special focus on rural areas and women-led businesses in Guatemala. Securitizations of future flows are a source of alternative funding that can help to enhance your company’s growth, improve risk management in your company, and expand the base of funding sources to include international institutional investors. If you want more information, we invite you to visit our webpage on capital markets solutions. Subscribe to receive more content like this! [mc4wp_form]
How to attract more private capital to PPPs
As an engine of economic growth and poverty reduction, PPPs are on the rise in Latin America and the Caribbean (LAC). In the last decade, there were approximately 1,000 PPP infrastructure projects valued at $360 billion. Especially, in our current market of constrained fiscal budgets and deep social inequalities, PPPs have become more relevant than ever. Despite this historic uptick, many projects cannot mobilize sufficient private capital. PPPs crowd-in approximately one dollar of commercial finance for every dollar of public finance – a 1:1 ratio which has failed to close the infrastructure funding gap. On the supply side, institutional investors hold funds equivalent to 20 percent of the region’s GDP - a compelling figure when we seek an additional 2-2.5 percent of GDP to meet demand. Managing long-term assets like pensions and insurance is an ideal match for the long-term tenors of PPP projects. In addition, PPPs offer investors relatively predictable repayment schedules, promising financial returns and protection from inflation. In the past, private capital, namely from institutional investors, has been cautious. However the ability to mitigate certain risks is making projects more bankable and piquing investor interest. 1. Legal and regulatory risks Legal and regulatory risks span policies, regulations and institutions. Strengthening them to address market failures, incentivize risk-sharing and regulate consistently reassures investors. Countries are setting up government agencies and units with expertise to supervise PPPs. Advisory services to governments can further strengthen institutions, their regulators and supervisory mechanisms as well as long-term project programming. 2. Project preparation risk Capacity-building combined with the right incentives can mitigate project preparation risk. This can optimize project efficiency, predictability and investor-friendliness. Technical assistance can support project investment plans and share knowledge with public officials at PPP promotion agencies. Supporting investment planning can align PPP development with nationally- determined contributions. This fosters more climate-resilient, sustainable projects. Advisory also allows governments to determine optimal delivery models by conducting value for money assessments to ensure each asset brings value to government agencies, investors and end-users. 3. Foreign exchange risk Most PPPs, except for many in the energy sector, where they are often dollar-denominated, rely on local currency. For a PPP to succeed, avoiding foreign exchange risk is key. Governments are limited in the amount of dollars they can guarantee. Mobilizing local currency allows local borrowers to repay in the currency they are generating cash flow, avoiding mismatches. Currency risk can be mitigated by investors setting up local treasuries to issue debt in local currencies or by providing local currency guarantees project-by-project. 4. Construction risk Construction risk includes expropriation, geological and additional exposures to loss during the construction phase. Investors prefer to invest in PPPs only once construction is complete. However, de-risking projects through liquidity facilities, blended finance, subordinated debt and completion guarantees, which cover construction risk and up to the first 24 months of operation, can bring further comfort and incentivize early entry. Multilateral development banks are uniquely positioned to offer many of the solutions that address legal, regulatory and project preparation risks. IDB Invest (formerly known as Inter-American Investment Corporation), on behalf of the IDB Group, recently mitigated risks and attracted institutional investors in the Reventazón hydropower project in Costa Rica and Campo Palomas and Colonia Arias wind farms in Uruguay. The next phase seeks to bring institutional investors to PPPs and at construction phase. Besides, we can lend in local currency, as we are currently doing in Paraguay, Brazil, Colombia and Mexico, and we can also deploy guarantee and debt instruments to mitigate construction risk. Our in-house experts analyze infrastructure pipelines, support country planning and deploy financial and non-financial products that enhance infrastructure project risk profiles. IDB Invest, on behalf of the IDB Group, recently mitigated risks and attracted institutional investors in the Reventazón hydropower project in Costa Rica and Campo Palomas and Colonia Arias wind farms in Uruguay. The next phase seeks to bring institutional investors to PPPs and at construction phase. As the region’s PPP pipelines continue to grow, we will deploy the solutions to maximize PPP bankability and mobilize more financing. The boost we see in PPPs brings benefits for governments, private firms and the citizens of the countries we serve. [gallery type="slideshow" link="none" size="full" ids="7775,7776,7777"] Subscribe to receive more content like this! [mc4wp_form]
Local investors jumpstart capital markets and green energy matrix
Last night’s Latin Finance Deal of the Year Awards dinner in New York City highlighted some non-traditional deals. The Best Renewable Energy Financing Award went to Colonia Arias – a Uruguayan wind farm project with a unique structure to both tap local capital markets and mitigate the effects of climate change.