Digital Transformation is currently playing a key role in Financial Inclusion in Latin America and the Caribbean.
With a steady growth in the use of smartphones and access to the Internet, a world of opportunities has opened to democratize financial services. In addition, increased investment in financial technology (fintech) has driven product and service innovation in this sector. Digital Transformation is providing personalized, efficient, and accessible financial solutions to the vulnerable population.
The new study developed by IDB Invest and NTT DATA, Digital Transformation for Financial Inclusion in Latin America and the Caribbean, explores the different challenges and trends that financial entities are facing, going through the various stages of digitization and ending with solutions applied for them to thrive.